Refund Policy
Change Your Mind?
- 14-Day Refund Window: You have 14 days from your purchase date to change your mind and get a full refund, as long as you haven't received and accessed the products you’ve ordered.
Problem with Your Purchase?
- Faulty Content: If what we delivered doesn't match its description, you can ask for a replacement. If we can't replace it, you can request a refund.
How to Request a Refund:
- Get in Touch: Email us at support@bloxbasket.com with your order information and what went wrong.
- We Check It Out: We'll look into your claim. We might ask for more details to understand the problem better.
- Refund Process: If your refund is approved, we'll send the money back to the payment method you used to purchase within 14 days.
Important to Know:
- Refund Exclusions: Given the digital nature of our products, refunds cannot be issued once they have been delivered and accessed.
- Returns: Due to the nature of the product(s), once the order has been received and accessed you will not be able to return the item(s).
