At BloxBasket, customer satisfaction is our top priority. We've crafted a clear and fair refund policy to ensure a smooth experience for everyone.

Refund Eligibility:

Orders are eligible for a refund only if they haven’t been claimed. Once an item is marked as claimed, it can no longer be refunded.

Time Frame:

Refund requests must be submitted within 72 hours of purchase. If your order remains unclaimed past this window, it will be automatically refunded under our delivery guarantee.

Non-Returnable Items:

Due to the nature of our services, claimed items are final sale. Once claimed, they are not eligible for refunds or exchanges.

Processing Time:

Refunds are processed within 3–7 business days after your request is received. Please keep in mind that it may take additional time for the funds to appear on your payment method, depending on your bank or card provider.

Policy Abuse:

To protect the integrity of our service, we reserve the right to decline refund requests if there are signs of abuse or misuse of our refund policy.

We appreciate your understanding and are happy to assist with any questions regarding this policy. Contact us at support@bloxbasket.com for any inquiries.